Last updated: May 2026 | Procedures verified May 2026
Delete OurDream AI Account 2026: Understanding the Cancellation Process
In today's digital service market, account and subscription management clarity is a user right. For OurDream AI, the correct operational sequence is documented and straightforward: cancel subscription before deleting account. This prevents billing orphan states — a common issue when deletion precedes cancellation.
Full platform overview: OurDream AI review.
Step 1 — Cancel Your Subscription
Cancellation stops future billing while preserving access through the current paid period.
Primary method:
- Login to ourdream.ai
- Profile icon > Account Settings > Subscription
- Click "Cancel Subscription" and confirm
- Retain confirmation email as billing reference
Alternative cancellation methods:
- Google Play: My subscriptions > OurDream AI > Cancel
- App Store: iOS Settings > [Apple ID] > Subscriptions > OurDream AI > Cancel
- Support email: [email protected] (last resort for UI inaccessibility)
Market context: OurDream AI's no-refund cancellation policy is standard for subscription-based digital services. Access to paid features continues until the billing period expires.
For pricing reference: OurDream AI pricing guide.
Step 2 — Delete Your Account
Post-subscription cancellation:
- Login to ourdream.ai
- Profile icon > Account Settings
- Navigate to Danger Zone section
- Select "Delete Account" and confirm with password re-entry
Market note: Account deletion is permanent and irreversible. All data — character configurations, conversation history, DreamCoin (OurDream AI's in-app virtual currency) balance — is permanently removed. No recovery path exists.
DreamCoin recovery note: coins are non-refundable and lost at deletion. Exhaust remaining coins before initiating deletion.
Frequently Asked Questions
Web: ourdream.ai > profile > Account Settings > Subscription > Cancel Subscription. Alternatives: Google Play subscriptions, iOS Settings subscriptions, or [email protected]. Access continues until period end. Save cancellation confirmation.
No prorated refunds per OurDream AI's policy — standard for subscription digital services. Paid period access continues until expiry. For unauthorized charges, contact [email protected] with payment documentation and card issuer as escalation if unresolved.
Cancel subscription first. Then: ourdream.ai > profile > Account Settings > Danger Zone > Delete Account > confirm. Deletion is immediate and irreversible — all data permanently removed.
Cancel without deletion: coins remain accessible until paid period expires. Cancel and delete account: coins are permanently lost at deletion. Market note: there is no DreamCoin cash conversion — spend remaining coins before deleting.